Returns & Exchanges

At Kaftko, we want you to feel as comfortable as you look in our designs. If you are not completely satisfied with your purchase, we offer easy returns and exchanges within 30 days of delivery for all unworn and unwashed items.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place your items in their original packaging with tags attached and include the provided packing slip to ensure fast processing.

• 3.
  Print and Ship

  Download and print your prepaid shipping label, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will issue a refund to your original payment method or ship out your new exchange item within 5-7 business days.